Want a walk-through guide on how to use the bus? Bus passes are non-transferable; only the person assigned the bus pass may use it. Your pass is subject to confiscation if misused. Bus pass use and replacement activity is monitored for fraud. Bus pass privileges will be revoked for customers found in violation of the bus pass policy. Leaving your position? Refunds or payroll deduction cancellations will not be processed until the permit and the completed cancellation form PDF is returned to one of the Transportation Services offices.
Payroll deductions are not eligible for refund. Employees must request prorated refunds, if eligible, within 14 calendar days of the end of their appointment. Cash, check and credit card are accepted. Replacement bus passes are not available for purchase online.
If your bus pass is stolen, please bring a copy of the police report for our records. Replaced bus passes are no longer valid and are deactivated. Only the student to whom the pass was issued may use the pass to ride a Metro Transit bus or to gain access to the Para-Transit services.
Bus passes are not to be loaned, given, traded, sold or gifted to any other person. Madison College bus passes are not transferable, nor are they redeemable for cash. Faculty, staff and administrators from Madison College are not eligible to get a bus pass through the Commuter Services Program, unless they are also enrolled and taking a degree-credit course or courses.
As such, he or she would also be charged the commuter service fee. The program has been developed and funded by students for students. Faculty and staff have repeatedly been encouraged to work through their union to develop a bus-rider program for employees.
You must have both a bus pass and a OneCard. Future technologies may be compatible. Many citizens have been students or staff and still have their OneCards.
Only currently enrolled students, who pay for the program, should ride the buses. Students may be refused service if unable to show a valid OneCard upon request. Madison College students who are enrolled in at least one degree-credit class are eligible to receive a bus pass.
Active enrollment signifies eligibility for a bus pass and insures that the only students who ride are those who are paying for the service via their commuter services fee.
Passes are valid for the semester or summer in which the student is enrolled. Valid dates for use are printed on the front of each bus pass. If a student disenrolls partway through a semester, he or she is no longer eligible to utilize the bus pass. A lost bus pass can only be returned if its owner is known. If there is no name and Madison College OneCard ID number on the pass, there is no way to return a lost pass, even though a Good Samaritan has turned in the pass to a Madison College office.
Signing the bus pass also insures that the pass can only be used by the student to whom it was issued. Persons unable to produce a matching Madison College OneCard ID along with the bus pass will have the pass confiscated, and the student to whom the pass was originally issued may be held responsible through the Madison College student conduct process.
Even though you may not be a bus or shuttle rider, you will benefit from less congestion of vehicles and pedestrians in Madison College parking lots and the city parking structures. This is a rule from the Federal Transit Authority, and remains in effect.
Routes and schedules remain modified and reduced, so please plan ahead and take possible delays into account when planning your commutes. Metro customer service reports can be filed via phone, email or web form.
This program is paid for by UW Madison students via student segregated fees. You must be registered for classes for academic credit at UW Madison and be charged student segregated fees to use this program.
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